Data Protection

Zoya 99 Privacy Policy — Our Firm Commitment to Protecting Your Information

Your trust is our greatest asset. This page explains clearly how Zoya 99 collects, stores, and protects your personal information — everything you need to know, in plain English.

Last Updated: January 2026

Core Pillars of Privacy Protection

Key measures Zoya 99 takes to protect your information

256-bit SSL Encryption

Every transaction and piece of personal information is protected with military-grade encryption. Hackers and third parties can never access your data.

Your Data Is Never Sold

Zoya 99 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Secure Data Storage

Your information is stored on secure servers that undergo regular security audits. Payment details are never stored on our servers.

Right to Privacy

You have full rights to view, correct, or delete your own information. Submit a request to our support team and we will act promptly.

Regular Security Audits

Our systems are audited by third-party security experts every month. Any vulnerabilities identified are resolved immediately.

Immediate Notification of Data Breaches

In the event of a data security incident, Zoya 99 will notify affected members by email within 72 hours and take immediate protective measures.

1Introduction & Scope

This Privacy Policy ("Policy") Zoya 99 Applies to the website (zoya99.win) and all associated services. This policy explains how we collect, use, store, and protect your personal information.

Zoya 99By creating an account or using the platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions' Considered as part of.

This policy is written in plain, clear language so you can fully understand it. If any part is unclear, feel free to ask our support team.

2What Information We Collect

Zoya 99 Two types of information are collected from you — what you provide directly and what is collected automatically while you use the platform.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, NID number Age Verification & KYC
Contact Information Email, mobile number Account Verification & Notices
Financial Information BKash/Nagad number, transaction history Payment Processing
Gaming Information Game history and bet amounts Service Improvement & Responsible Gaming
Device Information IP address, device model, OS Security & Fraud Prevention
Usage Patterns Login time, pages visited Experience Enhancement

3How Information Is Collected

Zoya 99 Your information is collected in the following ways:

  • Registration Form: Information you provide directly when creating an account.
  • KYC Verification: A photo ID or supporting document may be required for large withdrawals.
  • Payment Transactions: Information received from payment gateways during deposits and withdrawals.
  • Automatic Tracking: How cookies and similar technologies are used on the platform.
  • Support Contact: What you share with us via live chat or email.

We only ask for what is necessary. Collecting unnecessary personal information is against Zoya 99's policy.

4How Your Information Is Used

Zoya 99 Your information is used only for the following legitimate purposes:

  • Account Management: Creating and managing your profile.
  • Service Delivery: Playing games and completing deposit & withdrawal processes.
  • Ensuring Security: Preventing fraud and unauthorized access.
  • Contact: Important notices, transaction confirmations, and support.
  • Legal Obligations: Meeting the requirements of applicable laws and regulatory bodies.
  • Service Improvement: Analyzing usage patterns to improve the platform.
  • Responsible Gaming: Identifying problematic gaming behavior to provide timely support.
  • Promotional Communications: Sending bonus and offer updates with your consent.

We never sell or rent your information to third parties for advertising purposes.

5Sharing Information with Third Parties

Zoya 99 Your information may be shared in specific circumstances and on a limited basis:

  • Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
  • Identity Verification Services: Only the minimum information required for the KYC process.
  • Law Enforcement Agencies: In response to a court order or legal requirement.
  • Security Partners: Specialist third-party technology providers for fraud prevention.

Whenever we share data with third parties, they are contractually required to uphold the same privacy standards we do. We enter into data protection agreements with all such parties.

6Payment Information Security

Your payment information is the most sensitive data we hold. Zoya 99 Extra precautions are taken to protect this information.

  • The full PIN or password for bKash, Nagad, or Rocket is never stored in our system.
  • Once a payment is processed, only the transaction reference number is retained.
  • All payment transactions are processed in accordance with PCI-DSS standards.
  • For cryptocurrency transactions, only the wallet address and transaction hash are stored.

Important: Zoya 99 will never ask for your payment PIN, password, or OTP over phone or email. If you receive such a request, treat it as fraud.

7Cookies & Tracking Technologies

Zoya 99 Cookies and similar technologies are used to enhance your browsing experience.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Remembers your preferences and settings.
  • Analytics Cookies: To understand which sections of the platform receive the most traffic.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain platform features.

8Security Measures

Protecting Your Information Zoya 99 What it does:

  • 256-bit TLS Encryption: Active across all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & IDS: To prevent unauthorized access.
  • Regular Security Audits: Monthly audits conducted by third-party experts.
  • Employee Training: Every one of our employees is trained in data protection.
  • Minimum Access Policy: Employees may only access the data needed to perform their specific role.

While 100% security on the internet cannot be guaranteed, Zoya 99 follows the highest industry standards to keep your risk to an absolute minimum.

9Your Data Rights

Zoya 99As a member of, you have the following rights over your own data:

Right of Access

You may request a copy of the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data under specific conditions.

Right to Data Portability

Request a download of your data in a structured format.

Right to Object

Opt out of marketing communications at any time.

Right to Restrict Processing

Request that the use of your information be temporarily restricted under certain circumstances.

To exercise any of these rights, contact our support team. We typically process requests within 30 days.

10Minor's Privacy

Zoya 99 For users aged 18 and above only. We do not knowingly collect data from minors. If an underage account is identified, it will be suspended immediately and all associated data will be deleted.

If parents or guardians suspect their child is using this platform, please contact our support team immediately. We will take prompt action.

11Data Retention Period

Zoya 99 No information is retained beyond what is necessary. The general policy is as follows:

  • While the Account Is Active: All account data is securely stored.
  • After Account Closure: Transaction history is retained for up to 5 years to meet legal obligations.
  • KYC Documents: Up to 3 years after account closure.
  • Support Chat History: Automatically deleted after 12 months.
  • Log Files: Deleted after 90 days.

12Changes to This Policy

Zoya 99 We reserve the right to update this Privacy Policy at any time. For significant changes, we will send notice to your registered email at least 7 days in advance. The "Last Updated" date at the top of this page will always reflect the current version.

Continued use of Zoya 99 after an updated policy is published will be considered acceptance of the new policy.

13Contact & Complaints

If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

Email
[email protected]
Live Chat
Available 24/7 — Support in Bengali
Response Time
We typically respond within 24–48 hours.
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Your information is safe — play with peace of mind!

Zoya 99Your personal information is completely secure on. Join now and enjoy gaming in a safe environment.

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